Most parts sold by this establishment are auto salvage and sold as such.
Whilst we make every effort to give value for money, we cannot gurantee each part to be absolutely perfect.
this is reflected in our prices when compared with a new item.
All customers must accept our terms and
conditions before purchasing from us.
Unless otherwise stated all parts carry a 30 day Warranty, which operates by exchange only, and does not cover labour costs, consumables, carriage and or consequential losses. All parts must be fitted in a professional manner.
If you have any mechanical problem with our products we will replace it with an item of equal or greater functionality. No refunds will be issued.
All goods must be returned to Rowley Autos premises no later than 14 days from notification for refunds. No refunds or replacements will be given if an item has been misused, tempered with, modified or damaged.
Old exchange units must be returned within 10 days, reasonable clean and drained of all fluids.
Parts will be exchanged if found to be faulty or incorrectly supplied by us.
All goods and exchange units to be returned at customers cost.
All parts correctly supplied and returned are subject to a 17.5% handling fee.
No refunds on carriage.
An insured or tracking shipment method is recommended for returned items. We will not refund or replace any item that is lost or damaged in the returned shipment.
We will not pay for any courier costs. If an item is returned to us because the courier service was unable to deliver it.
We accept:
Bankers Draft Postal Order
Personal Cheque
Visa Master Card
Credit Card
paypal
Items will be despatched on cleared funds only. Cheques and crossed postal orders will require 10 working days for clearance.
Credit cards payments over phone or in person will carry a 2% surcharge.
We are a VAt registered company.
VAT registration number GB 812 1882 46.
Our prices include VAT and all items shipped will include an invoice showing VAT.
All electrical items are fully tested prior to dispatch. No Refunds
Please inspect your items before accepting delivery. Items that are not acceptable must be refused at point of delivery.
Please supply a telephone number, this will be used by the courier services if there are problems in delivering your order.
Payments must be received within 7 days of purchasing an item, otherwise we reserve the right to cancel the order.
Personal collections are welcomed by prior appointment only.
